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consistently
and accurately each time. We consistently
deliver superior service and provide
customers with the information they need to
meet their goals.
Outbound
Services
Our outbound
call centre telephone executives are part of
a close knit team of well trained and
experienced professionals. It's their task
to help increase your sales, test new
markets, follow up mailings, clean your
database, build relationships and ultimately
boost your business.
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Welcome calls |
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Database updating |
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Market research |
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Appointment setting |
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Direct marketing campaigns |
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Selling services/ policies |
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Up selling and cross selling |
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Prospecting and lead
generation |
Customer Support
Services
Our Customer support
executives, handling customer-initiated
telephone calls for client specific
programs. Our agents are proficient in
handling the entire gamut of calls, from
simple welcome calls to calls pertaining to
surveys, verifications, lead generation, and
collections.
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Technical Support/help Desk |
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Inquiry services |
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Insurance claim and
verification |
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Billing information. |
Call Center Consultancy
Spikes Technologies call
center Consultancy solutions can help
organizations answer mission critical
questions and migrate the organization
toward better customer interactions. The
Spikes Call Center Service and Consultancy
deliver a cost effective solution that is
entirely managed, Cost effective and as per
Client requirements.
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Call Center Design |
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Network Design |
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Technology Design |
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Performance Optimization |
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Human Resources |
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Call Center Training |
SEO Marketing
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Natural Search Engine
Optimization |
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Paid Inclusion Management |
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Search Leveraged Public
Relations |
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Pay Per Click Management |
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Feed Management |
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Web Analytics |
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International Search
Engine Optimization
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Branch Businesses Networks Marketing
We offer our services to our
foreign counterparts to act as their
agent/representatives/liaison office. It is
universally known that in this era of
competition, without having international
network, it is very difficult for an
organization to keep pace with the business
advancements.
BE
PROUD OF HAVING YOUR
REPRESENTATIVE/LIAISON OFFICE IN “PAKISTAN".
We, therefore, are pleased to
offer our services to act for and on behalf
of your company in our market as your agent
/representative /liaison office and can look
after your interest may it be services,
products, marketing, promotional campaigns,
circulation's in all or any particular
business community, market research/
surveys, finding out suitable sellers/
buyers/ distributors/ stockiest/ customers,
follow-ups etc. etc, on mutually agreeable
terms and conditions for bilateral benefits
of both the organizations.
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